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Expert Director of Customer Success & Marketing Recruiters

Build leadership teams that protect revenue, accelerate growth, and strengthen customer relationships. Ikon Search connects companies with Director-level Customer Success and Marketing talent through tailored recruiting strategies, rigorous vetting, and deep market insight. From SaaS and Fin-Tech scale-ups to PE-backed firms and established enterprises, we help you identify leaders who can turn strategy into measurable performance.

Recruiter interviewing senior marketing leadership candidate

Our Director of Customer Success & Marketing Recruitment Services

Specialized search solutions for growth, marketing, lifecycle, customer success, and executive leadership hiring.

Marketing Leadership

Recruit Marketing Directors, VPs of Marketing, CMOs, and Chief Creative Officers for SaaS, Fin-Tech, eCommerce, agencies, start-ups, and PE-backed companies.

Customer Success Directors

Identify Director-level customer success leaders who can improve retention, strengthen account relationships, scale teams, and align customer outcomes with revenue growth.

Digital Marketing

Source digital marketing talent across SEO, SEM, email, lifecycle, social media, programmatic, eCommerce, analytics, and digital program management functions.

Performance Marketing

Place specialists and leaders in paid search, paid social, demand generation, lead generation, SEO, SEM, and performance marketing strategy.

Lifecycle Marketing

Recruit email, CRM, retention, and lifecycle marketing professionals fluent in platforms such as Braze, Iterable, Klaviyo, HubSpot, and Salesforce Marketing Cloud.

Retained Search

Support confidential senior leadership and C-suite hiring with market mapping, targeted outreach, structured assessment, and long-term recruiting partnership.

Recruiting team reviewing leadership candidate shortlist

Our Leadership Recruiting Process

Define The Hiring Mandate

We begin by understanding your business model, team structure, culture, revenue goals, and role requirements. This helps us clarify whether you need a customer success operator, a growth-focused marketing leader, or a hybrid commercial strategist.

Map The Talent Market

Engage And Vet Candidates

Present A Qualified Shortlist

Support Selection And Close

Trusted By Leaders

Trusted Search Partner

Companies across financial services, SaaS, Fin-Tech, marketing, and growth sectors trust Ikon Search.

"Ikon was instrumental in building out my marketing team, from senior executive to associate. A truly full service staffing partner."

Blair Shiffman
Blair Shiffman
The Ikon Difference

Why Choose Ikon Search?

Ikon Search combines boutique attention with market speed and specialist recruiting expertise.

Market Speed

Qualified candidate shortlists are typically presented within two to three days.

Deep Expertise

Founders bring 25+ years of executive search experience across specialized markets.

Clean Data

Insights include compensation benchmarks, talent geography, market trends, and retention averages.

Flexible Models

Choose retained, permanent, contract, or temp-to-hire recruitment based on hiring goals.

Meet The Ikon Team

Specialist recruiters focused on precise, high-quality talent matches.

Portrait of Kristin Lutz, Head of Contract Services at Ikon Search

Kristin Lutz

Head of Contract Services

Kristin Lutz serves as Head of Contract Services at Ikon Search, the boutique staffing firm she helped establish in 2021. With deep expertise in contract and contingent workforce solutions, Kristin brings a client-first approach to every engagement, investing time upfront to thoroughly understand each organization's culture, values, and long-term hiring goals. Her extensive background in executive search and staffing enables her to connect businesses across financial services, technology, insurance, and marketing with exceptional professionals efficiently and accurately. Kristin is committed to delivering clean, quality-driven candidate pipelines and building lasting partnerships that support sustainable growth for clients ranging from growing startups to established corporations and PE-backed portfolio companies.

Portrait of Connor Brown, Head of Insurance at Ikon Search

Connor Brown

Head of Insurance

Connor Brown is the Head of Insurance at Ikon Search, leading the firm's specialized Insurance, Risk & Compliance recruiting division. With a focused expertise in the insurance sector, Connor works closely with carriers, brokerages, MGAs, reinsurers, and TPAs to identify and place top-tier talent across a wide range of roles. He leverages deep industry knowledge, broad professional networks, and Ikon Search's cutting-edge recruitment technology to present highly qualified candidates typically within two to three days. Connor takes pride in building genuine relationships with both clients and candidates, ensuring every placement aligns with the organization's operational needs, culture, and long-term strategic objectives.

Portrait of Adam Levy, team member at Ikon Search

Adam Levy

Managing Partner

Adam Levy is a key team member at Ikon Search, the boutique staffing firm founded in 2021 with a mission to deliver tailored talent solutions across select industries. Adam contributes to the firm's commitment to pairing rigorous candidate vetting with a deep understanding of client needs, helping businesses across financial services, technology, insurance, and marketing find exceptional professionals. He embraces Ikon Search's core values of tailored focus, market speed, and data quality, working diligently to build and maintain strong relationships with both clients and candidates. Adam's collaborative approach supports the firm's ability to handle diverse hiring engagements, from full-time permanent placements to contract and temp-to-hire arrangements.

Frequently Asked Questions

What roles do Director of Customer Success & Marketing Recruiters help fill?

Ikon Search supports Director-level and senior leadership hiring across customer success, marketing, growth, lifecycle, retention, digital performance, eCommerce, and marketing operations. Typical searches include Director of Customer Success, Marketing Director, VP of Marketing, CMO, Email Marketing Director, Director of Retention Marketing, Director of Growth and Lifecycle Marketing, and related commercial leadership roles.

How quickly can Ikon Search present qualified candidates?

Do you recruit for SaaS, Fin-Tech, and PE-backed marketing roles?

Can you help with both permanent and contract leadership hiring?

How do you evaluate customer success and marketing leadership candidates?

Can Ikon Search support confidential executive searches?

Do you provide compensation benchmarking or talent market analysis?

What makes Ikon Search different from a general staffing agency?

Need Help Defining The Role?

Talk to Ikon Search about your hiring goals.

Trusted Expertise

Awards and Recognition

25 plus years executive search experience badge

25+ Years Experience

Founder-led executive search expertise across specialized markets.

Five star client rating badge

5-Star Rating

Google Business Profile rating from client reviews.

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Boutique Staffing Firm

Tailored recruiting across select high-growth industries.

Ready To Hire Growth-Focused Leadership?

Share your hiring goals with Ikon Search and our team will help define the role, map the market, and identify qualified customer success and marketing leaders.

Contact Us Today

For immediate assistance, feel free to give us a direct call at 347 332 9668. You can also send us a quick email at KristinL@ikonsearch.com.