Accessibility statement for Ikon Search

This accessibility statement applies to Ikonserch.com.

This website is run by Ikon Search. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected].

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

If you cannot view the map on our ‘contact us’ page, call or email us [email protected] for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Ikon Search is committed to making its website accessible.

Compliance status

The website is not compliant and does not fully meet WCAG [2.1 or 2.2] AA standard.

The website is partially compliant with the WCAG 2.1  AA standard. This will be due to one or both of the following:

  • As a start-up it’s a disproportionate burden for you to make it accessible in one go. We will be updating the site based on feedback over the next 24 months aiming to be fully complaint. Please make suggestions that can help us best reach these standards or help you view our content online.

This website is not compliant with the [Web Content Accessibility Guidelines version 2.1 AA standard .

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

[Note: in this subsection list accessibility problems you’re claiming would be a disproportionate burden to fix.

You must carry out an assessment before claiming disproportionate burden.

Bear in mind that something which is a disproportionate burden now will not necessarily be a disproportionate burden forever. If the circumstances change, your ability to claim disproportionate burden may change too.

These are examples only. Your statement should be specific to your website.]

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not possible for users to change text size without some of the content overlapping.

We’ve assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in 24 months.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.